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NutriSystem® Nourish™ Programs
: Frequently Asked Questions
PROGRAM
What is the NutriSystem® program, and why
is it so effective?
The NutriSystem program is a complete,
real life solution to losing weight. The easy-to-follow plan features low
Glycemic Index, "good carb" NutriSystem® Nourish™ foods with optimal
amounts of protein to help keep you satisfied and your blood sugar levels
stable. You eat often throughout the day, and always get perfect portions
with every prepackaged entrée, snack and dessert. In addition, because we
know that nourishing your entire self extends beyond just what you eat,
the program also includes two breakthrough plans—MindNourish™ and
BodyNourish™--to help get your mind and body in gear for weight loss, too.
Altogether, it's a total approach to losing weight. You lose weight while
learning healthy eating habits you can use for life—all in one convenient
plan.
How do I get started?
This
program gives you a great way to lose weight and transform your body. You
simply choose which 28-Day program is right for you (Women’s, Men’s,
Women’s Over 60, Men’s Over 60, Type II Diabetic or Vegetarian) and then
choose the foods you’d like to eat from more than 120 great-tasting,
prepackaged entrees, snacks and desserts. You’ll select one
perfectly-portioned breakfast, lunch, dinner and dessert for each day (for
28 days), or you can simply order our 28-Day "Favorites Package" featuring
a pre-selected assortment of our most popular foods. Either way,
everything will arrive together on your doorstep, ready for you to begin
losing weight.
Once my food arrives, what do I
do?
Once you place your 28-Day order, your food will arrive
along with a Welcome Kit featuring a checkbook-sized Meal Planner. This
planner outlines your daily meals and guides you on how to proceed with
your program day to day. The NutriSystem plan is very easy to follow: for
each meal, you just grab a NutriSystem entrée, add-in a few grocery items
(like fresh fruit, vegetables, salads and dairy items), and you're ready
to go. You get to eat often throughout the day to help keep you feeling
full between meals. And since all of our meals are perfectly portioned,
there is never any weighing, measuring or calories and points to
count—just great-tasting food that’s ready to go when you are.
Do I have to order online?
You
may order online, via this website, or you may call 1-800-321-THIN® to
reach a NutriSystem representative who will be happy to take your order
over the phone and answer any questions you may have.
Can I choose my NutriSystem foods, or do I
have to buy the pre-selected 28-day Favorites Package?
You can
do either. No matter which program you choose (Women’s Program, Men’s
Program, etc.) we offer a Favorites Package in that category featuring 28
day’s worth of our most popular entrees, snacks and desserts. However, for
those who would like to choose their own foods, you can completely
customize your order and choose 28 breakfasts, lunches, dinners and
desserts that suit your individual taste—it’s up to you. Additionally,
even if you choose the Favorites Package for your first 28-Day order, you
may always switch and customize any subsequent orders that you may place.
What is the Glycemic Index?
The Glycemic Index is the science behind the NutriSystem
Nourish program. It measures the quality of carbohydrates and their impact
on your blood sugar levels. Carbohydrates that break down slowly in your
body encourage stable blood sugar levels, which is good, so they rate well
or "low" on the Glycemic Index. On the other hand, carbs that break down
too quickly cause your insulin levels to spike, and high insulin levels
can cause your body to store fat. These "bad carbs" are given higher
glycemic values and most often leave you hungry soon after a meal. So if
you're looking to lose weight, you should stay away from "bad carbs" and
instead, seek to incorporate more "good carbs" with low glycemic values
into your diet to help keep your blood sugar levels stable and your
appetite in check. NutriSystem ready-to-go foods make that simple.
Do NutriSystem foods have low glycemic,
"good" carbs?
Yes! We created our line of NutriSystem Nourish
foods to feature low-glycemic "good" carbs. Plus, we added optimal amounts
of protein and fiber to our entrees and desserts. That makes NutriSystem
Nourish the first prepared foods program that totally integrates low
Glycemic Index carbohydrates into a meal plan that is also low in fat. In
essence, with this program you get the best of both worlds—low fat AND
good carb—a unique combination that helps support stable blood sugar
levels more than ever before.
Do I have to visit a center to participate
in the NutriSystem program?
No. The NutriSystem program is a
complete at-home program. You simply order your NutriSystem Nourish foods
online or over the phone, and they're delivered right to your home or
office. You participate from the privacy of your home, with no center
visits or public weigh-ins necessary—ever. However, if you choose to, you
can always call or go online to chat with one of our weight loss
counselors. In fact, we recommend this at the start of your program to
make sure you get all of your questions answered and get off to a great
start.
Is there a fee for
counseling?
Not at NutriSystem. We believe in total support,
and that includes providing online and phone counseling services FREE OF
CHARGE. Say goodbye to expensive membership fees and inconvenient
appointments at a weight loss center—the NutriSystem program works around
your schedule and fits easily into your busy lifestyle and budget.
What does my FREE membership include?
Believe it or not, at NutriSystem, you never pay extra for
weight loss counseling or support. Once you sign up (which is free), your
FREE membership includes many added features to help make your weight loss
program the most successful it can be. You get unlimited access to online
tools, free counseling, weight loss classes and more:
Unlimited Counseling and Support Services
New
NutriSystem Nourish Catalog
The Daily Dose Motivational
Message
Online Newsletter
Online Classes
Online Bulletin
Boards and Chat Rooms
Online Weight Loss and Fitness
Diaries
Member Profile Section
It's all part of the complete NutriSystem program and your
means to looking and feeling your best.
NUTRISYSTEM VERSUS OTHER DIETS
How does the NutriSystem program compare
to the Atkins diet?
The NutriSystem program stresses a
healthy balance of good carbohydrates, proteins and fats. It teaches you
to eat a variety of foods instead of just concentrating on one area
(protein) to lose weight. Unlike Atkins, which is a low-carbohydrate diet
that's higher in fat and protein, the low-fat NutriSystem Nourish program
has you eating "good carbs" to lose weight. Your body craves
carbohydrates, and by learning to choose healthy ones, you cultivate a
balanced, lifelong solution to eating well and managing your weight. Best
of all, with the wide selection of NutriSystem entrees and desserts,
you'll never have to face the problem of what to eat when you just can't
stand the thought of another piece of meat!
How does the NutriSystem program compare
to the Jenny Craig program?
The Jenny Craig program doesn't
address or limit the "bad" carbs in its meal plan which can cause your
blood sugar and insulin levels to spike, which in turn can cause the
storage of fat. The NutriSystem Nourish program features an entire line of
foods specially-formulated to include "good" carbs—those with low glycemic
values. Plus, each of our entrees and desserts has an optimal amount of
protein while still remaining low in fat. With the NutriSystem program and
foods, you get a balanced plan and revolutionary results, not to mention
that you never have to go to a weight loss center again! Plus, at
NutriSystem, membership is always free.
How does the NutriSystem program compare
to the South Beach Diet?
The NutriSystem program gives you
the great combination of low Glycemic Index carbohydrates and convenient,
prepared meals. Like South Beach, with NutriSystem, "good carbs" help you
lose weight, but our NutriSystem Nourish foods also offer optimal amounts
of protein and the increased effectiveness of eating prepared meals. In a
study done by Brown University, people attempting to lose weight by eating
prepared meals lost an average of 31% more weight than those who prepared
their own meals. The ease and convenience of the NutriSystem Nourish foods
take the work out of weight loss. You're not preparing complicated meals
or recipes, but instead can enjoy healthy, balanced, prepared foods that
are all ready to go when you are. It's the real life solution to getting
the glycemic advantage.
How does the NutriSystem program compare
to Weight Watchers?
The NutriSystem program has taken all the
work out of weight loss. Our prepared entrees and desserts give you the
right amount of food every time, and you're never left preparing
complicated recipes or guessing how many points are in a certain food.
With the NutriSystem program, there's never any weighing or measuring, and
our easy-to-follow meal plan spaces out your meals and snacks throughout
the day. You eat convenient, healthy meals and snacks, several times a
day, to help keep you feeling full, and to help keep your blood sugar
levels stable. NutriSystem spells the end of hoarding points or eating ice
cream sandwiches for dinner—and you never have to find time to go to a
center for an embarrassing weigh-in, either. It's the balanced, sensible
plan that's easy to follow and fits your busy lifestyle.
MEAL PLAN
How do I know what to eat
when?
When you receive your order, you’ll get a NutriSystem
Meal Planner. This checkbook-sized guide outlines your meals and snacks
for you, and features 28 Daily Diary pages on which you can "check off"
your entrees, snacks, desserts and fresh produce and dairy servings each
day as you go along. You’ll be eating healthy meals and snacks often
throughout the day, and your Planner will be your easy-to-follow
guide.
Do I have to eat all the food listed in
the meal plan for every day?
We do encourage eating all the
food servings listed on your meal plan. Your meal plan has been designed
to give you all the essential nutrients needed for optimal nutrition as
well as for safe and effective weight loss.
Do I need to eat vegetables and fruit
while on the program?
NutriSystem is all about healthy weight
loss and learning about and maintaining a balanced diet. It is strongly
recommended that as part of your program, you include a variety of fruit
and vegetables for optimal health, as well as fresh dairy servings.
What is the nutritional composition of
carbohydrates, protein and fat per day on the program?
The
NutriSystem Nourish meal plans provide approximately 55% of the calories
from low-glycemic, "good" carbohydrates, 25% of the calories from protein,
and 20% of the calories from fat.
Does the NutriSystem meal plan meet USDA
standards for a healthy diet?
Most recently, the United
States Department of Agriculture (USDA) released its sixth set of
recommendations on eating–the Dietary Guidelines for Americans 2005. The
upshot is that there's good news for everyone participating in the
NutriSystem program—your meal plan meets, and in many cases, exceeds the
government standards for healthy eating.
Further, the NutriSystem
meal plans:
- Contain less than the recommended limit of sodium intake
- Feature less than 5% of their calories from trans and saturated
fats, which is less than half the maximum allowed in the guidelines
- Have always stressed choosing lean, low-fat and non-fat meats like
the guidelines recommend
- Include the ability to get half your servings of carbohydrates in
the form of whole grains and the other half from enriched or whole-wheat
sources, as suggested
- Recommend at least 4 ½ cups of fruits and vegetables, which is what
is advised in the report
NUTRISYSTEM FOODS
Do I need to put my NutriSystem Nourish
foods in the freezer or refrigerator?
Not at all. All of the
NutriSystem foods are "packaged for portability"—a convenience that is
very important when you're losing weight. While many of the NutriSystem
entrees look a lot like frozen entrees, they’re actually sealed through a
"soft canning" process (like you would tomatoes or peaches) which locks in
the nutrition and great taste. That way, you get fresh-tasting foods that
don’t require refrigeration, and are ready to go whenever and wherever you
are.
How should I store my NutriSystem foods?
When you receive your NutriSystem foods, you don't need to
refrigerate or freeze them. They can be stored at room temperature in a
cupboard or on the countertop. Many people also keep a stash at work or
anywhere they may want to have healthy meals and snacks handy. It’s a
great way to stay on track with your weight loss program.
How do I prepare my NutriSystem foods?
Each NutriSystem food item has specific preparation
instructions on its box or container and takes just minutes to prepare.
Most of the NutriSystem foods can be prepared in the microwave or on the
stovetop. Some simply require the addition of hot water, and others are
ready to eat as-delivered (bars and snacks).
ORDERING
How do I order and get
started?
For best results, we recommend that you start by
ordering one of our 28-Day programs—Women’s, Men’s, Women’s Over 60, Men’s
Over 60, Type II Diabetic or Vegetarian. This will get your weight loss
program well underway. Plus, if you choose the Auto-Delivery option,
you'll get an instant 10% discount and also receive free shipping—it’s a
great value.
What is the "I want to select my own menu"
option?
This ordering option gives you the most control over
what you eat. With this option you get to choose every item in your
order—28 breakfasts, 28 lunches, 28 dinners and 28 desserts. Choose this
when you order and you'll be taken to a full listing of meals and snacks
from which you can choose the correct number to complete your program.
It’s the best way to make the most of your program.
What is Auto-Delivery?
When
placing your order, if you select the "Auto-Delivery Savings" option, you
get a 10% discount and FREE shipping on your 28-Day program order. Plus,
your discount increases to 15% after your third consecutive Auto-Delivery
order. With Auto-Delivery you automatically receive your 28-Day order once
every 4 weeks. You can cancel, edit, or delay your order at any time,
simply by calling 1-800-321-THIN® or visiting NutriSystem.com. We
recommend Auto-Delivery if you have more than 10 pounds to lose.
Can I pay by check?
Yes. We
have a "pay by check" feature on our checkout page. You will be asked to
enter your account information into our secure check form. However, please
note: if you choose the Auto-Delivery method, checks cannot be accepted,
as a credit card will need to be automatically charged.
What's your return policy?
At
NutriSystem, we want to guarantee your satisfaction. If for any reason you
wish to return a NutriSystem Nourish food item, you can simply send it
back within 30 days of receipt of your order. We’ll refund any unused
items (less shipping) no questions asked. That’s how confident we are that
you’ll be thrilled with your results on our program!
SHIPPING
How long will it take to receive my order?
Depending on where you live, your order should arrive
approximately 6 to 10 business days from when you place your order.
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